faqs
About Us
Yes. We're a licensed contractor in South Carolina (License #RBP 44524) and fully insured. All our technicians are trained professionals who follow local codes and industry standards.
We serve Charleston, Summerville, Goose Creek, North Charleston, West Ashley, Daniel Island, Hanahan, Moncks Corner, and the entire Tri-County area. If you're in the Lowcountry, we've got you covered.
Yes, we provide 24/7 emergency plumbing services throughout the Tri-County area. When disaster strikes, we answer the phone and get there fast.
We've been serving the Lowcountry for 3+ years with honest, dependable plumbing services. We're family-owned and plan to be here for many more years.
Water Systems
You should consider replacing your water heater when you notice:
Traditional tank water heaters should be flushed annually to remove sediment buildup. Tankless systems need annual flushing too, which is included free with Abe Plus membership. Regular maintenance extends the life of your system and keeps it running efficiently.
Tankless water heaters are great for many Lowcountry homes because they provide endless hot water, last 20+ years, save energy (up to 30% on water heating costs), and take up minimal space. They work especially well for growing families or homes with high hot water demand. We'll help you decide if tankless makes sense for your situation and budget.
Popping, banging, or rumbling sounds usually mean sediment has built up at the bottom of the tank. As water heats, it bubbles through the sediment, creating noise. This can be resolved with a flush, but if the noise is severe, it might indicate the tank is nearing the end of its life.
PIPES & PLUMBING SYSTEMS
Polybutylene pipes (often gray or white plastic pipes installed between 1978-1995) have serious problems. They're extremely susceptible to chlorine and other oxidants commonly found in municipal water supplies. These chemicals cause the pipes to degrade from the inside out, becoming brittle and developing micro-fractures that eventually burst without warning.
Cast iron was popular in older homes but has significant long-term problems:​
While ABS (black plastic) is better than cast iron in many ways, it has issues:
Copper pipes are generally reliable, but pinhole leaks are increasingly common due to several factors:
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Signs you might need whole-home or partial repiping:
We offer camera inspections and honest assessments. Abe Plus members save $500 on repipe services.
DRAINS & CLOGS
We don't recommend chemical drain cleaners. They can:
Never put these down drains:
Recurring clogs usually indicate:
We use camera inspections to identify the root cause and fix it permanently, not just temporarily.
Gas Plumbing
 Evacuate immediately, don't use electronics or switches, call 911 from outside, then call us
Common causes:
Frequent pilot light failures should be addressed by a licensed professional.
No. Gas line work requires specialized licensing for safety reasons. Improper installation can lead to gas leaks, fires, carbon monoxide poisoning, or explosions. We're licensed (RBP 44524) to safely handle all gas plumbing work
SEWER & SEPTIC
We recommend camera inspection:
Yes. Tree roots naturally seek water and nutrients, and sewer lines provide both. Roots can:
Common causes:
Camera inspection identifies the exact cause
Scheduling
For emergencies, we respond as quickly as possible—often within an hour for the Tri-County area. For scheduled service, we typically offer same-day or next-day appointments. Abe Plus members get priority scheduling.
Yes, we offer same-day service for most issues, depending on our schedule and your location. Emergency services are available 24/7.
We come prepared with fully stocked trucks for most common repairs. If we need a special part, we'll explain what's needed, give you a timeline, and often can have it the same or next day. We'll never leave you hanging.
For most jobs, yes. We need access to your plumbing and want to explain the work to you. If you can't be home, we can discuss alternative arrangements.
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